Your privacy matters to us. This policy explains in plain language what data we collect, why we collect it, and how you can control it.
1. Who We Are
Aksa Dating Inc. ("Aksa," "we," "us," or "our") operates the Aksa dating platform, accessible at aksa.com and through our mobile applications. We are the data controller responsible for your personal information.
Contact: privacy@aksa.com | Aksa Dating Inc., [Your Business Address]
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email, phone number, date of birth, gender, and password when you register.
- Profile Information: Photos, bio, interests, occupation, education, and relationship preferences.
- Verification Data: Selfie photos and optionally government-issued ID for identity verification.
- Communications: Messages you send to other users, reports, and support requests.
- Payment Information: Processed securely through third-party payment processors. We do not store full credit card numbers.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, unique device identifiers.
- Usage Data: Features you use, actions you take, time and duration of activity.
- Location Data: Approximate location based on IP address. Precise location only with your explicit permission.
- Cookies & Tracking: See our Cookie Policy for details.
2.3 Information from Third Parties
- Social Login: If you sign up via Facebook/Google, we receive your name, email, and profile picture (as authorized by you).
- Analytics Partners: Aggregated analytics data from services like Google Analytics.
3. How We Use Your Information
| Purpose | Legal Basis (GDPR) |
|---|---|
| Create and manage your account | Contract performance |
| Match you with compatible users | Contract performance |
| Verify your identity and prevent fraud | Legitimate interest / Legal obligation |
| Send service-related notifications | Contract performance |
| Improve our platform and features | Legitimate interest |
| Show personalized content | Consent |
| Comply with legal obligations | Legal obligation |
| Marketing communications | Consent (opt-in) |
4. How We Share Your Information
We do not sell your personal information. We may share data with:
- Other Users: Your profile information is visible to other verified members as part of the service.
- Service Providers: Hosting, analytics, payment processing, customer support, and moderation services operating under data processing agreements.
- Safety & Legal: When required by law, to protect safety, or to enforce our terms.
- Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified).
5. Data Retention
We retain your data for as long as your account is active. After account deletion:
- Profile data is deleted within 30 days.
- Messages are deleted within 90 days.
- Legal/safety records may be retained for up to 5 years as required by law.
- Anonymized analytics data may be retained indefinitely.
6. Your Rights
You have the right to access, correct, delete, port, and restrict the processing of your personal data at any time.
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate data.
- Deletion: Request deletion of your data ("right to be forgotten").
- Portability: Receive your data in a machine-readable format.
- Objection: Object to processing based on legitimate interest.
- Withdraw Consent: Where processing is based on consent, withdraw at any time.
- CCPA Rights (California): Right to know, delete, and opt-out of sale (we do not sell data).
To exercise your rights, email privacy@aksa.com or use the in-app settings.
7. Data Security
We implement industry-standard security measures including:
- TLS/SSL encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Access controls and employee training
- Secure data centers with SOC 2 certification
8. International Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through Standard Contractual Clauses (SCCs) or equivalent safeguards approved by relevant data protection authorities.
9. Children's Privacy
Aksa is strictly for users aged 18 and older. We do not knowingly collect data from anyone under 18. If we discover that a minor has created an account, we will immediately delete it and all associated data.
10. Third-Party Advertising
We may work with advertising partners (including Meta/Facebook) to show you relevant ads. These partners may use cookies and similar technologies. You can opt out of personalized advertising through:
- Your device settings (Limit Ad Tracking / Opt out of Ads Personalization)
- Our cookie settings on the platform
- Industry opt-out tools (e.g., youradchoices.com, youronlinechoices.eu)
11. Changes to This Policy
We may update this policy periodically. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Continued use after changes constitutes acceptance.
12. Contact Us
If you have questions or concerns about this Privacy Policy:
- Email: privacy@aksa.com
- Mail: Aksa Dating Inc., [Your Business Address]
- Data Protection Officer: dpo@aksa.com
If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.